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Friday, June 30, 2017

Conflict and Communication - You vs. Me vs. Them

Start Date: 6/30/2017 2:30 PM EST
End Date: 6/30/2017 4:30 PM EST

Organization Name: NABA Inc.

Contact:
Member Service
Email: customerservice@nabainc.org
Phone: 888-571-2939

Type Webcast
Level Intermediate
Speaker Karl Ahlrichs
CPE Hours 2.0
Pricing Member: $75 | Non-Member: N/A

There are many kinds of “problem employees” in the organizational jungle. Even the most seasoned professionals find it difficult to deal with someone who employs a hard-edged, aggressive, “take-no-prisoners” communication style, or is “passive aggressive”, or is some other type that harms the culture. In this interactive session, participants will learn a systematic approach on how to deal with these “controlling” types without becoming one. By using a systematic approach to identifying and disarming the difficult person, participants will be able to eliminate the roadblocks and build a high performing culture. This course is presented through lecture, group discussion, and interactive exercise.

Online Registration

Registration is Closed
Closed: 6/28/2017 2:30 PM

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